The Research Analyst is committed to providing prompt, fair and transparent grievance redressal to all clients. Clients may follow the mechanism below for resolution of any grievance or feedback relating to the research services.
1. Contact the Research Analyst
If you are not satisfied with our services and wish to lodge a complaint, you may communicate your grievance by telephone or email. Every effort shall be made to acknowledge and resolve your grievance promptly.
Phone: +91 83693 31418 · Email: asimjain2105@gmail.com
The Research Analyst shall endeavour to resolve the grievance within 7 business working days from the date of receipt, or within such timeline as may be prescribed by SEBI from time to time.
2. Escalation to the Research Analyst
If the grievance remains unresolved within the above timeline, escalate directly to:
Name: Asim Jain · Designation: Research Analyst, Principal Officer & Compliance Officer
Address: 13/52 Yeshwant Nagar, M I G Colony, Goregaon, Opposite Ganesh Mandir, Mumbai, Maharashtra 400062
Email: asimjain2105@gmail.com · Phone: +91 83693 31418
The Research Analyst shall personally review the grievance and make every effort to resolve it in a fair, transparent and timely manner in accordance with the SEBI (Research Analysts) Regulations, 2014 and the applicable SEBI Master Circular. In any case, all grievances shall be resolved within 21 calendar days from the date of receipt, as required under Regulation 26B.
3. Complaint through SCORES
If your grievance remains unresolved, lodge your complaint through the SEBI Complaints Redress System (SCORES 2.0) at scores.sebi.gov.in. Two-level review mechanism — first level: Research Analyst Administration and Supervisory Body (RAASB); second level: Securities and Exchange Board of India (SEBI).
4. Online Dispute Resolution (SMART ODR)
If you are not satisfied with the resolution provided through the above mechanism, you may initiate dispute resolution through the SMART Online Dispute Resolution platform at smartodr.in, for online conciliation and/or arbitration in accordance with the applicable SEBI framework.
5. Physical complaint to SEBI
Office of Investor Assistance and Education, Securities and Exchange Board of India (SEBI), SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (East), Mumbai – 400051.